Straight answers to fair questions.
If something isn’t covered here, email support@keepitlivesites.com and we’ll reply within 1 business day.
Is there really nothing to pay up front?
Yes. We build your site first and send you a private preview link. You only start paying, $69 a month or $690 a year, once you’ve approved the site and it’s ready to go live. If you don’t like it, you owe nothing.
What does the $69 a month cover?
Design and build of your site, hosting, the security certificate (the padlock), uptime and security monitoring, and small edits by email (up to 30 minutes a month, usually done within 2 business days). No setup fee.
Why did you build a site for me before I asked?
Because it’s easier to judge a real site than a sales pitch. We use only what your business already shows publicly, such as your services, phone and hours. Previews are private, hidden from Google, and deleted after 30 days if you don’t want it, or the same day if you ask.
Do I own my website?
Your domain stays registered in your name, and your text, photos and logo are yours. If you ever cancel, we email you a copy of your whole site within 2 business days so you can host it anywhere.
Can I keep my domain and my email?
Yes. If you can log in to wherever your domain is registered, we send simple steps to point it (free). If you’d rather not touch it, we move it for you for $99 (free on the yearly plan). We copy your email settings first, so your email keeps working.
Is there a contract?
No. Monthly plans run month to month. Yearly plans can be refunded in full within 30 days, and we remind you 30 days before any renewal.
Can you guarantee I’ll rank #1 on Google?
No one honestly can. We build every site with the basics search engines and map listings look for: fast pages, clear service and location info, and clean business details. We never promise rankings, and we never post fake reviews.
How do I reach you?
By email at support@keepitlivesites.com, Monday to Friday, Eastern Time. We reply within 1 business day, and within 4 business hours if your site is down. Email keeps a written record of every request.
Where are you based?
Keep It Live Sites is a DBA of Vantage Build LLC, with a business address in Glastonbury, Connecticut. We work remotely and focus on trade businesses in Tampa Bay and Orlando.
What else can you help with later?
Once your site has been live for 30 days, you can add services like Google Business Profile care, review requests, missed-call text-back, local service pages and an AI receptionist. They’re optional, month to month, and never required.
Why do bundles start after 30 days?
We get your website right first. Once it’s been live for a month, we’ll suggest the one or two add-ons that fit your business, if any. They’re always optional.
Can I switch between monthly and yearly?
Yes, anytime from your billing page. Yearly saves you two months and includes a free domain transfer.
What are “texting fees at cost”?
Text messages are billed by the phone carrier network. We pass those through at exactly what they cost us, with no markup, and show them on your invoice.
Can I cancel an add-on but keep my site?
Yes. Every add-on is month to month and separate from your website plan.
See your new site before you spend a dollar.
Tell us a little about your business. We’ll build your preview and send you a private link. If you don’t love it, you just walk away.
- $0 down. You pay nothing until you approve your site.
- No contracts. Cancel anytime from your billing page.
- Yours to keep. Your domain and content stay in your name.
Get my free site preview
Takes about a minute. Seven quick fields.